ShareFile® Status Page Status

ShareFile Status Page

All Systems Operational

About This Site

Welcome to the ShareFile Status page. This page will be updated when there are incidents impacting key ShareFile functionality and multiple customers. Subscribe to Email, SMS, or RSS Feed updates by clicking the button above.

ShareFile® Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

ShareFile Planned Maintenance Notification May 8, 2024 10:00-14:00 EDT

ShareFile will be conducting planned maintenance on May 8th during the time window of 10:00 AM Eastern Standard Time (GMT-5) to 2:00 PM Eastern Standard Time (GMT-5).

No impact is expected, but please reach out to ShareFile Support if you notice any performance or feature unavailability issues.
Posted on May 02, 2024 - 13:21 EDT

Past Incidents

May 3, 2024

No incidents reported today.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

eSignature Incident

Resolved - This incident has been resolved.
Apr 30, 15:57 EDT

Update - We are continuing to monitor for any further issues.
Apr 30, 15:42 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 15:42 EDT

Identified - The issue has been identified and a fix is being implemented.
Apr 30, 15:40 EDT

Update - We are continuing to identify the issues affecting eSignature.
Apr 30, 15:03 EDT

Investigating - ShareFile eSignature users may be experiencing issues when sending documents for signature.

ShareFile Engineering is currently investigating the issue.

A further update will be provided within 60 minutes.
Apr 30, 14:02 EDT

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

ShareFile US users are experiencing issues while accessing WebApp

Resolved - This incident has been resolved.
Apr 23, 16:35 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 16:27 EDT

Investigating - We are currently investigating this issue.
Apr 23, 16:17 EDT

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.